Shipping policy
ORDER PROCESSING:
Please allow up to 2 business days to process your order. Expect an email within those 2 days to let you know your order is on the way! Our order cut off time is 12:00 PM (EST).
DOMESTIC SHIPPING:
For domestic orders inside the United States, we ship with the following USPS and UPS services. We use carrier calculated rates and delivery time. If something seems wrong, please reach out.
- USPS Ground Advantage (GA)
- USPS Priority Mail (PM)
- USPS Priority Mail Express (PME)
- UPS Ground
- UPS 3 Day Select
- UPS 2nd Day Air
- UPS Next Day Air Saver
INTERNATIONAL SHIPPING:
We offer international shipping to the following countries:
- Australia
- Austria
- Belgium
- Canada
- Czechia
- Denmark
- Finland
- France
- Germany
- Hong Kong SAR
- Ireland
- Israel
- Italy
- Japan
- Malaysia
- Netherlands
- New Zealand
- Norway
- Poland
- Portugal
- Singapore
- South Korea
- Spain
- Sweden
- Switzerland
- Taiwan
- United Arab Emirates
- United Kingdom
If you don't see your country listed, please reach out and we might be able to add it. INTERNATIONAL SHIPPING IS NOTORIOUS FOR TAKING A LONG TIME SO PLEASE BE PATIENT. After we ship your package, it is out of our control and we know about as much as you do. If something does look concerning don't be afraid to reach out to support@sheehylabs.com
Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. Sheehy Labs is not responsible for these charges (if they are applied) and are your responsibility as the customer.
For international orders we ship with the following USPS and UPS services. We use carrier calculated rates and delivery time. If something seems wrong, please reach out.
- USPS First Class Package International (FCIPIS)
- USPS Priority Mail Express International (PMEI)
- USPS Priority Mail International (PMII)
- UPS Worldwide Expedited
- UPS Worldwide Saver
- UPS worldwide Express
- UPS Worldwide Express Plus
In the event that your order arrives damaged in any way, please email us as soon as possible at support@sheehylabs.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution. If you have any further questions, please don't hesitate to reach out.
Email: support@sheehylabs.com
Operating Hours: Mon - Friday | 10:00 to 18:00 (EST)